Privacy Policy
Last Updated: September 17, 2025
TALBÉS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. This policy is drafted in consideration of the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
1. Information We Collect
We may collect personal information from you, such as:
- Identity Data: Name, username, or similar identifier.
- Contact Data: Email address, phone number, and delivery address.
- Transaction Data: Details about payments and products you have purchased or sold.
- Technical Data: IP address, browser type, and device information.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our Services.
- Process your transactions and manage your orders.
- Improve, personalize, and expand our Services.
- Communicate with you, including for customer service and sending notifications.
- Comply with legal obligations within the UAE.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Other Users: To facilitate a transaction (e.g., sharing a seller's contact details with a buyer for collection).
- Service Providers: Third parties who perform services on our behalf, such as payment processing and shipping.
- Legal Authorities: If required by law or to protect our rights, we may disclose your information to UAE law enforcement or other government bodies.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no electronic transmission or storage is 100% secure.
5. Your Rights
Under the UAE PDPL, you have rights regarding your personal data, including the right to access, correct, and request the deletion of your data. To exercise these rights, please contact us.
6. Data Transfers
Your information may be transferred to — and maintained on — computers located outside of the UAE. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.